The water workforce [electronic resource] : recruiting & retaining high-performance employees / Neil Grigg and Mary Zenzen.

By:

Grigg, Neil S

Contributor(s):

Material type:

TextPublication details: Denver, Colo. : American Water Works Association, c2009.Edition: 1st edDescription: xvi, 228 p. : ill., portsOther title:

Water workforce : recruiting and retaining high-performance employees

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Genre/Form:

Electronic books.

DDC classification:

363.6/10683 22

LOC classification:

HD4456 .G754 2009eb

Online resources:

An electronic book accessible through the World Wide Web; click to view

Contents:

Workforce challenges and strategies for success -- Jobs in water and wastewater utilities -- A strategic approach to workforce planning -- Utilities as employers of choice -- Organization change and workforce development -- Job analysis and position descriptions -- Recruiting and selecting your workforce -- Work planning and performance evaluation -- Learning organizations and knowledge management -- Training and development programs -- Employee retention -- Succession management -- Solutions for smaller utilities.

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Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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