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Customer relationship management [electronic resource] : how to turn a good business into a great one! / Graham Roberts-Phelps.

By: Contributor(s): Material type: TextPublication details: London : Hawksmere, 2001.Description: 230 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.55 .R63 2001eb
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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