Business performance through lean six sigma :
Schutta, James T., 1944-
Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige / James T. Schutta. - 1 online resource (329 pages) : illustrations, tables
Includes bibliographical references at the end of each chapters and index.
Organizational effectiveness.
Six sigma (Quality control standard)
Customer relations.
Production management--Quality control.
Knowledge workers.
Organizational change.
Electronic books.
HD58.9 / .S3844 2006eb
658.48/013
Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige / James T. Schutta. - 1 online resource (329 pages) : illustrations, tables
Includes bibliographical references at the end of each chapters and index.
Organizational effectiveness.
Six sigma (Quality control standard)
Customer relations.
Production management--Quality control.
Knowledge workers.
Organizational change.
Electronic books.
HD58.9 / .S3844 2006eb
658.48/013