Relationship marketing (Record no. 159752)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01176nam a2200313Ia 4500 |
| 245 00 - TITLE STATEMENT | |
| Title | Relationship marketing |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | London : |
| Name of publisher | Paul Chapman, |
| Year of publication | c1996. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xii, 202 p. : |
| Other physical details | ill. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Marketing. |
| Topical Term | Customer relations. |
| Topical Term | Customer services. |
| Topical Term | Quality control. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Buttle, Francis. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://site.ebrary.com/lib/rucke/Doc?id=10326950 |
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