Managing the customer experience : (Record no. 52443)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01619nam a2200373 i 4500 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658./12 |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Wilburn, Morris, |
| 245 10 - TITLE STATEMENT | |
| Title | Managing the customer experience : |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 1 online resource (128 pages) : |
| Other physical details | illustrations, tables |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Consumer satisfaction. |
| Topical Term | Customer relations. |
| Topical Term | Customer services. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://site.ebrary.com/lib/rucke/Doc?id=10907776 |
| 264 #1 - | |
| -- | Milwaukee, Wisconsin : |
| -- | ASQ Quality Press, |
| -- | 2006. |
| -- | �2007 |
| 336 ## - | |
| -- | text |
| -- | rdacontent |
| 337 ## - | |
| -- | computer |
| -- | rdamedia |
| 338 ## - | |
| -- | online resource |
| -- | rdacarrier |
| 588 ## - | |
| -- | Description based on print version record. |
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