World class quality [electronic resource] : using design of experiments to make it happen / Keki R. Bhote, Adi K. Bhote.

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TextPublication details: New York : American Management Association, 2000.Edition: 2nd edDescription: xxiv, 487 pSubject(s):

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Includes bibliogaphical references (p. 479-480) and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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