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Measuring quality [electronic resource] : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst.

By: Contributor(s): Material type: TextSeries: IFLA publications ; 127.Publication details: M�unchen : K.G. Saur, 2007.Edition: 2nd rev. edDescription: 269 p. : illSubject(s): Genre/Form: DDC classification:
  • 027.7 22
LOC classification:
  • Z675.U5 P78 2007eb
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Includes bibliographical references (p. 263-267).

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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