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Performance consulting [electronic resource] : a practical guide for HR and learning professionals / Dana Gaines Robinson, James C. Robinson.

By: Contributor(s): Material type: TextPublication details: San Francisco : Berrett-Koehler Publishers ; [Alexandria, Va.] : Society for Human Resource Management, c2008.Edition: 2nd ed., rev. and updatedDescription: xviii, 268 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.3/124 22
LOC classification:
  • HF5549.5.T7 R526 2008eb
Online resources:
Contents:
The need hierarchy -- The GAPS! logic -- Identifying business and performance shoulds -- Identifying the "is" for business and performance -- Identifying causes and solutions -- Contracting with clients -- Building partnerships with clients -- Reactive entry : reframing requests for solutions -- Proactively identifying performance consulting opportunities -- Q&A with the authors.
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Includes bibliographical references (p. 243-252) and index.

The need hierarchy -- The GAPS! logic -- Identifying business and performance shoulds -- Identifying the "is" for business and performance -- Identifying causes and solutions -- Contracting with clients -- Building partnerships with clients -- Reactive entry : reframing requests for solutions -- Proactively identifying performance consulting opportunities -- Q&A with the authors.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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