The customer-focused library : re-inventing the library from the outside-in / Joseph R. Matthews.
Material type:
TextPublication details: Santa Barbara, Calif. : Libraries Unlimited, c2009.Description: xviii, 95 p. : ill. ; 26 cmISBN: - 9781591588757 (pbk : alk. paper)
- 1591588758 (pbk : alk. paper)
- 9781591588764 (ebook)
- 1591588766 (ebook)
- 027.473 22
- Z731 .M339 2009
Contents:
Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Short Loan Books | Rongo University Library General Stacks | Non-fiction | Z731 .M339 2009 (Browse shelf(Opens below)) | Available | 201700198 | |||||||||||||
| Short Loan Books | Rongo University Library General Stacks | Non-fiction | Z731 .M339 2009 (Browse shelf(Opens below)) | Available | 201700199 |
Includes bibliographical references and index.
Traditional library thinking -- The constraints of tradition -- It's all about the customer -- Library as place -- The library collection -- Library services -- Information technology -- Library staffing -- Removing the shackles of tradition.
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