What were they thinking? [electronic resource] : crisis communication : the good, the bad, and the totally clueless / Steve Adubato.
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TextPublication details: New Brunswick, N.J. : Rutgers University Press, c2008.Description: xii, 248 pSubject(s): Genre/Form: DDC classification: - 658.4/056 22
- HD49 .A34 2008eb
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Includes bibliographical references.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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