Benchmarking in the knowledge era [electronic resource] / Guest editors Geovanni Schiuma and Yasar Jarrar.
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TextSeries: Benchmarking: An International Journal. No. 6 ; ; v. 11.Publication details: Bradford, England : Emerald Group Publishing, c2004.Description: 94 pSubject(s): Genre/Form: LOC classification: - HD62.15 .B46 2004eb
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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