Process improvement in practice [electronic resource] : a handbook for IT companies / by Tore Dyb�a, Torgeir Dings�yr, Nils Brede Moe ; [translated by SK Translation].

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TextLanguage: English Original language: Norwegian Series: Kluwer international series in software engineering ; 9.Publication details: Boston ; London : Kluwer Academic, c2004.Description: viii, 114 p. : illUniform titles:

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Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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