Service-ability [electronic resource] : create a customer centric culture and gain competitive advantage / Kevin Robson.
Material type:
TextPublication details: Chichester : Wiley, 2013.Description: xvi, 261 pSubject(s): Genre/Form: LOC classification: - HF5415.5 .R63 2013eb
No physical items for this record
Includes index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
There are no comments on this title.
Log in to your account to post a comment.