Management systems and organizational performance [electronic resource] : the quest for excellence beyond ISO9000 / Martin F. Stankard.
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TextPublication details: Westport, Conn. : Quorum Books, 2002.Description: xviii, 323 p. : illSubject(s): Genre/Form: DDC classification: - 658.4/013 21
- HD58.9 .S7385 2002eb
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Includes bibliographical references (p. [305]-309) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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