Assessing satisfaction in health and long term care [electronic resource] : practical approaches to hearing the voices of consumers / Robert A. Applebaum, Jane K. Straker, Scott M. Geron.
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TextPublication details: New York : Springer, c2000.Description: ix, 142 pSubject(s): Genre/Form: DDC classification: - 362.1 21
- RA399.A1 A875 2000eb
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Includes bibliographical references (p. 129-135) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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