@book{102172,
	author = {Frankel, Ernst G. and ebrary, Inc.},
	title = {Managing development},
	publisher = {Palgrave Macmillan,},
	year = {2005.},
	address = {Houndmills, Basingstoke, Hampshire ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10103727}
}