@book{104748,
	author = {Forde, Susan. and Foxwell, Kerrie. and ebrary, Inc.},
	title = {Developing dialogues},
	publisher = {Intellect Books ;},
	year = {2009.},
	address = {Bristol :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10359321}
}