@book{107039,
	author = {Darmawan, Budi. and International Business Machines Corporation.},
	title = {Tivoli Business Systems Manager version 2.1 end-to-end business impact management},
	publisher = {IBM, International Technical Support Organization,},
	year = {2003.},
	series = {IBM redbooks},
	address = {[S.l.] :},
	edition = {1st ed.},
	note = {"Tivoli software"--Cover.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10112587}
}