@book{109032,
	author = {Kapp, Karl M., and ebrary, Inc.},
	title = {Winning e-learning proposals},
	publisher = {J. Ross Pub. :},
	year = {c2003.},
	address = {Boca Raton, Fla. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10124712}
}