@book{109623,
	author = {Lauchman, Richard. and American Management Association.},
	title = {Punctuation at work},
	publisher = {AMACOM,},
	year = {c2010.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10370295}
}