TY - BOOK AU - Page,Susan ED - ebrary, Inc. TI - The power of business process improvement: 10 simple steps to increase effectiveness, efficiency, and adaptability AV - HD62.17 .P34 2010eb U1 - 658.5/1 22 PY - 2010/// CY - New York PB - AMACOM KW - Workflow KW - Management KW - Organizational effectiveness KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2010; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10370296 ER -