@book{109891,
	author = {Kassem, M. Sami, and Habib, Ghazi M., and ebrary, Inc.},
	title = {Strategic management of services in the Arab Gulf states},
	publisher = {W. de Gruyter,},
	year = {1989.},
	address = {Berlin ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10599400}
}