@book{1099,
	author = {Patterson, Terry. and ebrary, Inc.},
	title = {Blackboard learn administration},
	publisher = {Packt Pub.,},
	year = {2013.},
	address = {Birmingham :},
	note = {"Community experience distilled"--Cover.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10714636}
}