@book{110491,
	author = {Miller, William, and Zemke, Ron. and ebrary, Inc.},
	title = {Knock your socks off prospecting},
	publisher = {AMACOM,},
	year = {c2005.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10120167}
}