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  <titleInfo>
    <title>Knock your socks off prospecting</title>
    <subTitle>how to cold call, get qualified leads, and make more money</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Miller, William</namePart>
    <namePart type="date">1955-</namePart>
    <role>
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  </name>
  <name type="personal">
    <namePart>Zemke, Ron.</namePart>
  </name>
  <name type="corporate">
    <namePart>ebrary, Inc</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="local">Electronic books.</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">nyu</placeTerm>
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    <place>
      <placeTerm type="text">New York</placeTerm>
    </place>
    <publisher>AMACOM</publisher>
    <dateIssued>c2005</dateIssued>
    <dateIssued encoding="marc">2005</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">electronic</form>
    <form authority="gmd">electronic resource</form>
    <extent>xi, 162 p. : ill.</extent>
  </physicalDescription>
  <tableOfContents>Gee, ma, do i hafta? -- Make money easier -- It's all about them -- Turn strangers into customers -- The ole' numbers game -- A winning formula -- Time management I: the proactive sales matrix -- Time management II: the power hour -- Speak the customer's language -- Sell to their values, not yours -- Don't sell stuff, sell solutions -- You sell change -- Execution: the true art of the sale -- Your 30-second speech -- 30-second variations: the opening -- 30-second variations: WIIFM -- Summary and flip -- leaving a message -- Own the process -- Who's driving -- Transfer of ownership: internal and external dragons -- It's about time -- Summary, bridge, pull -- Handling no: which no is that? -- Call #2: second 30-second speech -- Trip-Tik -- Two paths: value vs. solution -- Putting the cart before the horse -- It's all about you.</tableOfContents>
  <note type="statement of responsibility">by William "Skip" Miller &amp; Ron Zemke.</note>
  <note>Includes index.</note>
  <note>Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.</note>
  <subject authority="lcsh">
    <topic>Telephone selling</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Selling</topic>
  </subject>
  <classification authority="lcc">HF5438.3 .M55 2005eb</classification>
  <classification authority="ddc" edition="22">658.8/72</classification>
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  <identifier type="uri">http://site.ebrary.com/lib/rucke/Doc?id=10120167</identifier>
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