@book{110500,
	author = {Bolstorff, Peter. and Rosenbaum, Robert and ebrary, Inc.},
	title = {Supply chain excellence},
	publisher = {American Management Association,},
	year = {c2003.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10120176}
}