TY - BOOK AU - Morris,Helen AU - Gallacher,Liz ED - ebrary, Inc. TI - ITIL foundation exam study guide AV - HD30.2 .M67 2012eb PY - 2012/// CY - Chichester, U.K. PB - Wiley KW - Information technology KW - Management KW - Examinations KW - Study guides KW - Information technology projects KW - Electronic data processing personnel KW - Certification KW - Electronic books KW - local N1 - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2011; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10593204 ER -