@book{112200,
	author = {Leistner, Frank. and ebrary, Inc.},
	title = {Mastering  organizational knowledge flow},
	publisher = {John Wiley & Sons,},
	year = {c2010.},
	series = {Wiley & SAS business series},
	address = {Hoboken, N.J. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10366601}
}