@book{114073,
	author = {Mates, Barbara T. and ebrary, Inc.},
	title = {5-star programming and services for your 55+ library customers},
	publisher = {American Library Association,},
	year = {2003.},
	series = {ALA programming guides},
	address = {Chicago :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10194689}
}