@book{114111,
	author = {Driggers, Preston F. and Dumas, Eileen. and ebrary, Inc.},
	title = {Managing library volunteers},
	publisher = {American Library Association,},
	year = {2002.},
	address = {Chicago :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10194732}
}