TY - BOOK AU - Hoppe,Michael H. ED - ebrary, Inc. TI - Active listening: improve your ability to listen and lead T2 - An ideas into action guidebook AV - HD30.3 .H667 2006eb U1 - 658.4/5 22 PY - 2006/// CY - Greensboro, N.C. PB - Center for Creative Leadership KW - Communication in management KW - Listening KW - Electronic books KW - local N1 - "CCL no. 430"--T.p. verso; At head of title on cover: For the practicing manager; Includes bibliographical references; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10193835 ER -