@book{115472,
	author = {Farrell, Robert and ebrary, Inc.},
	title = {Managing in the middle},
	publisher = {ALA Editions,},
	year = {c2013.},
	series = {ALA guides for the busy librarian},
	address = {Chicago, Ill. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10751730}
}