@book{115886,
	author = {Naschold, Frieder. and Otter, Casten von, and ebrary, Inc.},
	title = {Public sector transformation},
	publisher = {J. Benjamins Pub. Co.,},
	year = {c1996.},
	series = {Dialogues on work and innovation,},
	address = {Amsterdam ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10509654}
}