01932nam a2200325 a 4500 ebr10196202 CaPaEBR m u cr cn||||||||| 070122s2007 nyu s 001 0 eng 2007001451 9780814474372 0814474373 CaPaEBR CaPaEBR (OCoLC)163575153 HM1166 .W57 2007eb 651.7 22 Wiskup, Mark. The "it" factor [electronic resource] : be the one people like, listen to, and remember / Mark Wiskup. New York : AMACOM, American Management Association, c2007. ix, 179 p. Includes index. The elusive "it" factor -- No one is born with the "it" factor : no matter what your parents say -- The enormous value of building connections -- How to turn every conversation into a connection -- How to build instant connections by painting pictures with your words -- How to make boring jargon and stats fascinating -- Preserve your hard-won connections by avoiding patronizing patter -- Perfecting your elevator pitch : how to wow them in just three floors -- How to enhance your connections with meaningful praise and helpful criticism -- How to succeed at "small talk" (it's the only way to get to "big talk") -- How to get noticed at meetings -- The "it" factor five-step implementation program -- The delights of having the "it" factor. Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Interpersonal communication. Business communication. Electronic books. local ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10196202 An electronic book accessible through the World Wide Web; click to view 116006 116006