@book{11601,
	author = {Norfolk, David. and ebrary, Inc.},
	title = {IT governance},
	publisher = {Thorogood,},
	year = {2005.},
	series = {Thorogood professional insights},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10263865}
}