@book{119434,
	author = {Fill, Chris. and McKee, Scot. and ebrary, Inc.},
	title = {Business marketing face to face},
	publisher = {Goodfellow Publishers Ltd.,},
	year = {2012.},
	address = {Oxford :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10511661}
}