01518nam a2200349 a 4500001001200000003000800012006001900020007001500039008004100054010001700095020001500112040002100127035002000148050002700168082002000195100002600215245015500241260004400396300002400440490005800464504006400522533015200586650002800738650003500766650005100801650006800852655002900920710001700949830005900966856012601025999001701151ebr10017727CaPaEBRm        u        cr cn|||||||||960318s1997    enka    sb    001 0 eng    z   96007702   z0415146070  aCaPaEBRcCaPaEBR  a(OCoLC)7072156014aHF5415.55b.H35 1997eb04a659.1/068/82201 aHalinen, Aino,d1961-10aRelationship marketing in professional servicesh[electronic resource] :ba study of agency-client dynamics in the advertising sector /cAino Halinen.  aLondon ;aNew York :bRoutledge,c1997.  axiv, 373 p. :bill.1 aRoutledge advances in management and business studies  aIncludes bibliographical references (p. 345-356) and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2013.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aRelationship marketing. 0aService industriesxMarketing. 0aRelationship marketingzFinlandvCase studies. 0aAdvertising agenciesxCustomer serviceszFinlandvCase studies. 7aElectronic books.2local2 aebrary, Inc. 0aRoutledge advances in management and business studies.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10017727zAn electronic book accessible through the World Wide Web; click to view  c12315d12315