@book{12403,
	author = {Vibert, Conor, and ebrary, Inc.},
	title = {Web-based analysis for competitive intelligence},
	publisher = {Quorum Books,},
	year = {2000.},
	address = {Westport, Conn. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10017981}
}