top 20 metrics missing from your balance sheet Brown, Mark Graham. creator text bibliography Electronic books. nju 2013 2013 monographic eng 1 online resource (319 pages). "Killer Analytics shows businesses how analytics are being applied to measure components of business performance that traditionally are not measured. New areas include innovation, sustainability, Risk, Project management, and others. The book will show the value of measuring each area and then provide implementation tips. "-- part one. Operational analytics -- part two. Customer and stakeholder analytics -- part three. People analytics. Mark Graham Brown. Includes bibliographical references and index. Organizational effectiveness Evaluation Performance Management Industrial efficiency Evaluation HD58.9 .B762 2013eb 658.4/034 Brown, Mark Graham. Hoboken, New Jersey : Wiley, [2013] xxvii, 289 pages (DLC) 2013017382 9781118737804 (e-book) http://site.ebrary.com/lib/rucke/Doc?id=10766989 http://site.ebrary.com/lib/rucke/Doc?id=10766989 CaPaEBR 130509 ebr10766989 eng