@book{126339,
	author = {Nelson, Sioban. and ebrary, Inc.},
	title = {Say little, do much},
	publisher = {University of Pennsylvania Press,},
	year = {c2001.},
	series = {Studies in health, illness, and caregiving},
	address = {Philadelphia [Pa.] :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10492003}
}