@book{12818,
	author = {St. Clair, Guy, and ebrary, Inc.},
	title = {Beyond degrees},
	publisher = {K.G. Saur,},
	year = {2003.},
	series = {Information services management series},
	address = {M�unchen :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10256502}
}