@book{12903,
	author = {Van Hooser, Phillip, and ebrary, Inc.},
	title = {Leaders ought to know},
	publisher = {John Wiley & Sons, Inc.,},
	year = {2013.},
	address = {Hoboken, N.J. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10684931}
}