@book{131843,
	author = {Kling, Rob, and Rosenbaum, Howard,},
	title = {Understanding and communicating social informatics :},
	publisher = {Information Today, Inc.,},
	year = {[2005]},
	address = {Medford, New Jersey :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10502033}
}