@book{131893,
	author = {Henczel, Susan.},
	title = {The information audit :},
	publisher = {K.G. Saur,},
	year = {2001.},
	series = {Information services management series},
	address = {M�unchen :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10776732}
}