@book{133223,
	author = {Cook, Sarah. and ebrary, Inc.},
	title = {Coaching for high performance},
	publisher = {IT Governance Pub.,},
	year = {2009.},
	series = {Soft skills for IT professionals},
	address = {Ely, U.K. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10438086}
}