@book{135343,
	author = {Ashmore, Beth, and Grogg, Jill E.,},
	title = {The librarian's guide to negotiation :},
	publisher = {Information Today, Inc.,},
	year = {2012.},
	address = {Medford, New Jersey :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10540864}
}