@book{1364,
	author = {McNiff, Jean. and Whitehead, Jack. and ebrary, Inc.},
	title = {Action research in organisations},
	publisher = {Routledge,},
	year = {2000.},
	series = {Routledge studies in human resource development},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=5002100}
}