@book{141012,
	author = {Watson, David, and Maddison, Elizabeth. and ebrary, Inc.},
	title = {Managing institutional self-study},
	publisher = {Open University Press,},
	year = {2005.},
	series = {Managing universities and colleges},
	address = {Maidenhead, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10175216}
}