@book{141307,
	author = {Harvey, Bob, and ebrary, Inc.},
	title = {Tork & Grunt's guide to effective negotiations},
	publisher = {Marshall Cavendish Business,},
	year = {2008.},
	address = {London :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10424315}
}