@book{143085,
	author = {Forsyth, Patrick. and ebrary, Inc.},
	title = {Negotiation skills for rookies},
	publisher = {Marshall Cavendish Business,},
	year = {2009.},
	series = {For rookies},
	address = {London :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10424375}
}